Sage Abra Software - Annual SupportPlus

Quality customer support is the hallmark of Sage Software®. It begins on day one with SupportPlusSM for Abra Suite®. From the moment your membership begins, you're entitled to a unique array of privileges, discounts and value-added benefits. You'll be the first to receive software updates, plus expert answers to your questions . . . newsletters to keep you up-to-date . . . and much more!

Receive a Discount on Your SupportPlus Renewals!

Sage Software gives its Authorized Business Partners (that's us) a discount if we placed the order for our customers.  That’s why we can pass a savings on to you!

Benefits in placing your order through PDM are:

1. Cost savings discount to say, “Thank you!” from PDM
2. PDM can help coordinate your technical support calls to Sage Software, Inc.

If you would like to take advantage of this savings, please contact us at (858) 679-8555 for your maintenance renewal.  You may choose a one or two year maintenance contract at double the price (and double the discount) to guard against a price increases during the upcoming years.

It’s the same maintenance renewal with Sage Software, Inc., no matter who you order it from – PDM or Sage Software – but if you order it from PDM you get a discount!

By subscribing to this program annually, you can count on the following:

Expert, Toll-Free Phone Support When You Need It
Top quality support from the Sage Software Technical Support Center is just a toll-free call away. Our team of experts is dedicated to providing you with fast, responsive telephone support, Monday through Friday from 8:00 a.m. to 8:00 p.m. (ET).

What's more, nearly one-half of Sage's Technical Support experts are certified by the American Payroll Association as Certified Payroll Professionals (CPP).

Tax Updates Delivered Each Quarter
You'll benefit from timely delivery of quarterly and year-end tax updates for your Abra Payroll® software. You can be sure that Sage will automatically keep your software up-to-date for you.

System Enhancements and Updates Delivered Automatically
You'll receive fast, automatic delivery of important new releases that provide enhancements and updates to your software. This valuable service ensures you receive all the benefits and advantages of the most recent software release.

Quick and Convenient Electronic Services
With Abra SupportPlus you can send technical questions and backup documentation to the Technical Support Center via fax or email. Or, access Sage's toll-free voice mail service. A Technical Support Representative will respond with the information you need.

You can also access the Fax-on-Demand service, seven-days-a-week, 24-hours-a-day. At the touch of a button, get timely product information faxed to you whenever you need it.

24-Hour Access to SupportPlus Online
SupportPlus Online is an invaluable online resource available exclusively for SupportPlus members through the Sage Software Web site. Instantly download the latest product updates or visit the Technical Library to find out more about your software. You can also join in a Peer-to-Peer Discussion Forum with other professionals, get the latest information on the newest products and training workshops, and more!

The Solution Center
The Solution Center uses the latest technology to allow you to quickly and easily access the same powerful solutions knowledgebase used at Best. The Solution Center is regularly updated so you're sure to get the most up-to-date information and answers to your software questions.

Keep Up-to-Date With A Free Abra Newsletter Subscription
You'll receive a free subscription to Abra Talk, the newsletter exclusively for Abra SupportPlus members. Get the latest insights on human resources and payroll, plus tips for getting more out of your software.

You can also subscribe to TechFlash, a new electronic newsletter that highlights useful technical and product information-such as troubleshooting tips, answers to frequently-asked questions, updates available for download, and other technical matters that are posted in the Abra SupportPlus Online with links that will connect you directly to the site.

Special Discounts on New Products
Your Abra SupportPlus membership entitles you to special money-saving discounts on new Abra products. You pay less to trade up to more advanced software.